The amount of payment due at lease origination, periodic payment amount and frequency, other charges, and total of periodic payments necessary to obtain ownership are based on lease amount of leased item(s). Your email has been submitted. If you need assistance, you can also call our customer support at 925-298-6109 which is open 7 days a week from 7 am to 7 pm PST Monday through Saturday and 7 am to 5pm PST on Sundays. Nokia C300 delivers on signature Nokia phones durability promise: a strong inner body combines with a slim look and feel that makes it comfortable to hold, while the rich 3D texture pattern helps you keep a firm grip on your phone. Smartpay gives you financial flexibility by breaking the retail price of most of the top trending phones into low monthly lease payments that can fit your budget. Applying is easy, and with some basic info like your name, date of birth, & last 4 digits of your SSN we are able to consider everyone for a SmartPay lease, even those with less than perfect credit*. Protecting your information is our top priority. Best Cellular is not affiliated in any way with Straight Talk or SmartPay. credit information, and consumer reports may still be reviewed and considered. Approval amounts up to $1,500 Learn How SmartPay Works Find a Straight Talk Location With SmartPay Find A Store Shopping for a new phone or device can be difficult, especially if you have poor credit. Lets take a look at what these no contractagreements actually contain. In addition, keep in mind that you are locked into service with a specific carrier, effectively giving you a contract for the entire length of the lease. Retail prices are subject to change. No Fees. You might if you knew better. The advertised transaction is a rental-purchase agreement (rent-to-own agreement, consumer rental-purchase agreement or a lease/lease-purchase agreement, depending on your state). BBB is here to help. It is utterly disappointing that members of todays society are just greedy, deceitful, and out-right horrendous tactics to get peoples money. SMARTPAY LIMIT REACHED. Account verification information will be required to authenticate the account holder. If yes, lookup their account, The customer should already have submitted a SmartPay application. For customers eligible under credit score path For no credit score path, FICO score will not be used to determine eligibility, but credit information and consumer reports will still be reviewed. Taxes and applicable fees may apply. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. Available online only. WARNING: California's Proposition 65 . The good news is, you can lease-to-own a variety of Straight Talk phones with SmartPay. Additional terms and conditions apply. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Credit card and Account required for enrollment. No international roaming allowed. #term Monthly payments, Was priced at #listPriceDollar dollars and #listPriceCent cents now priced at #priceDollar dollars and #priceCent cents. BBB Business Profiles may not be reproduced for sales or promotional purposes. Should we notify you if this model becomes available? Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. You can change your primary payment method by logging in to your SmartPay account. A month equals 30 days. You can log in to your SmartPay account by clicking here. You can log in toyour SmartPay account hereanytime to see your payment schedule and review your Terms and Conditions. SmartPay (www.smartpaylease.com) is a lease-to-own payment plan that lets customers shop for devices, accessories and more. Read full terms of consent here. The phone you want today with low monthly payments. You will need to perform a separate checkout for the items in your cart. International long distance service is available . Quality One Wireless independently operates this site and is a Straight Talk Authorized E-Retailer Orders are processed and fulfilled by Quality One Wireless. WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov. A phone call to the SmartPay number listed on the site did not reveal further details, other than the rep telling us that, some states have laws preventing the ownership of the devices.When asked for clarification, the rep on the other end stated that you can buy the phone, but not own it in those states. Straight Talk is a registered trademark of TracFone Wireless, Inc. 2017, a subsidiary of America Movil. Who could say no? Currently, SmartPay wants me to pay off a phone that no longer works, and buy a new one. Auto Refill will be removed from the CART, since Smart Pay option has been selected. On average our current SmartPay customer receives payment terms that range from 6 24 months, and if at any point youre ready to buyout of your lease, you can do so with NO early payment penalties. Enter your address to check service availability for your address. While they are not owned by Straight Talk, well look at how their lease terms do require service with Straight Talk. International long distance service is available . Straight Talk is a cellphone service provider that offers fixed and unlimited monthly plans. Need to update your account information? Read More Business Details and See Alerts, International Association of Better Business Bureaus. A Service Plan is required for Activation. Note: "No Credit Check" means that a FICO score will not be used to determine Additional terms and conditions apply. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Lease-to-own requires a Straight Talk 30-Day Unlimited plan and is additional. Reward Points can only be applied towards an eligible Straight Talk plan when you accumulate the total amount of points needed. why straight talk video for phones, click learn more button. 2023 Account Changes 2023 Account Changes Can't find what you need? Approval not guaranteed. Thats great for business, but are you really getting a better deal? Wireless service with Straight Talk Wireless is required and is additional. Call Directly SIGN UP and get promotional emails You have exceeded the amount of items allowed in your cart. I am baffled by the lack of professionalism I have seen from this business. RECONDITIONED. You have until DATE to complete the activation or you will lose your spot. You will be required to use the new SIM card included with your new phone and you can keep or port your existing number. What are the advantages of leasing my phone? Users can use SmartPay to pay for a phone from the available options on the Straight Talk website. Not all customers will qualify. The customer may end the lease and return the phone at anytime.Lease-to-own requires a Straight Talk 30-Day Unlimited plan and is additional. View and manage your scheduled payments, update your payment method, access lease agreements, process an early payoff, and more. The warranty I have on my phone, conveniently for them, does not cover anything. Straight Talk is owned by Mexican telecom company America Movil. Login to your account today. If you are a Straight Talk Plus or Net10 (online) customer, we suggest contacting the retailer for warranty-related concerns first. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Text 611611 to check your balance, get refills and much more. Wireless service is subject to Straight Talk Terms and Conditions, visit StraightTalk.com. I buy my phones outright. How can I change my primary payment method. Have question about your phone or service? As you may know, Straight Talk is a Mobile Virtual Network Operator that uses multiple carriers in the US. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Purchase option not available in MN, NJ, WI, WY. Approved For {{smartPay-price}} /mo #term Monthly payments. Learn More MEDIA CONTACT If you are a member of the media, please contact: media@tracfone.com BBB Business Profiles are subject to change at any time. So heres the real question: Are these financing plans really different than a contract? **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. BBB reports on known marketplace practices. Smart Pay items cannot be combined with other purchases. As a matter of policy, BBB does not endorse any product, service or business. 2009-2023 SmartPay Leasing, LLC. Call Straight Talk Customer Care at 1-877-430-2355. On average our current SmartPay customer receives payment terms that range from 6 - 24 months, and if at any point you're ready to buyout of your lease, you can do so with NO early payment penalties. Wireless service is subject to Straight Talk Wireless Terms and Conditions. However, immediately after signing the . WARNING: California's Proposition 65 Straight Talk utilizes the network with the most first place rankings in RootMetrics 2H 2022 5G reliability assessments of 125 metros. ** Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. Direct quotes are included from the fine print at StraightTalkSmartPay.com as of 02/13/18. Thats why we use the same security as the largest banks and financial institutions. The representative stated that a plan with Straight Talk is not required upon registration for the lease. A savvy shopper will notice that there are two separate entities mentioned here Straight Talk (Owned by Tracfone) and SmartPay. Once this product returns in stock you shall be notified. View Your Account Straight Talk keeps its prices down by using existing cell towers from other companies. Welcome to 611611, the text helpline. Up to 17 hours of video playback - iPhone 11 gives you impressive all-day battery life and is fast-charge capable (adapter sold separately). service plan PIN printed on the SmartPay receipt. The representative stated that a plan with Straight Talk is not required upon registration for the lease. Quality One Wireless independently operates this site and is a Straight Talk Authorized E-Retailer Orders are processed and fulfilled by Quality One Wireless. If you are ready to buyout of your lease at any time before your lease term is up, simply call our customer support team at 844-663-1309 and we will help you complete your lease early with NO early payment penalties. If this is the first time you are accessing your SmartPay account click on Get access to SmartPay.which will take you through a simple process to set up your password. Please enter your email to get notified when this product is in stock. Phone financing requires a credit check against your FICO score to determine the level of financing available. You have exceeded the amount of Smartpay items allowed in your cart. This special promotion only allows one additional line to be added at a time. There was no information on the site about this. Only for personal use. At 2G Speeds, the functionality of some data applications, such as streaming audio or video may be affected. With approvals up to $1,500, low flexible lease payments, and the ability to upgrade at any time, you can make sure you always have the phone you really want with SmartPay. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Straight Talk takes your privacy seriously. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. On average our current SmartPay customer receives payment terms that range from 6 - 24 months, and if at any point you're ready to buyout of your lease, you can do so with NO early payment penalties. COVERAGE To check for available coverage, text the word COVERAGE . Check your balance, refill or manage plans and phones with our. A sleek design you'll love. Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns Everything you need to know about our warranty and return process is right here for you you to access Well look at the total cost in a moment, but the main point to remember here is that you are under obligation to SmartPay (and therefore Straight Talk) until the full amount is paid. I would like to receive marketing and promotional messages, including text messages and/or telephone calls, from or on behalf of SmartPay. And room to capture and store years of photos and 4K videos. (A handset protection plan covers damages, but not loss or theft of the device.). Reward Points have no cash value and cannot be transferred to another customer. Mobile, TV, & Moving Expert December 20, 2022 4 min read Share Article We may earn money when you click our links. There is nothing irregular about using a third-party for distribution. Check your balance, refill or manage plans and phones with our 611611 text feature. You are under a 15 to 24-month leasing contract. BBB files indicate a pattern of complaints concerning billing and collections issues and contract issues, specifically the following issues: This business offers cellular phone, rent-to-own, e-commerce services and the hours of operation are online via partner retail stores. In the next step, you will have the option to bundle your Phone with one of our no-contract plans. There is nothing like a good deal. International long distance service is available to select destinations only, which are subject to change at . BBB Business Profiles generally cover a three-year reporting period. Youve seen the ad and you want what theyre offering a bright new device at a low, low price. Can I upgrade my phone before my lease term is up? Also note, there are some states where this program simply is not available. Dive into our Deals Guide. . Use the Ultra Wide camera to zoom out for sweeping landscapes or vast interiors. To cancel a lease, please contact us at 925-298-6109 7 days a week from 7 am to 7 pm. Connect with us Your Privacy Choices Shop Current Customers About Straight Talk View and manage your scheduled payments, update your payment method, access lease agreements, process an early payoff, and more. Well guide you through the process. . And, best of all, they wanted me to call them, with a phone that does not work. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. your SmartPay application in WARP, Complete your application and activate your device. Plans are not returnable or refundable. Final payment more in NC. Mobile carriers in the US have recently shied away from using phrases such as 2-year contract or long-term commitment. To the unsuspecting consumer, this may sound like a good deal However, like many developments in the wireless industry, this trend is meant to be misleading. Lookup the customers active application using their: Add the customers device(s) and service plan to the order, Only eligible devices are listed with the monthly lease payment, Since Total Wireless is a multi-line product, more than one phone may be added, Scan or manually enter the UPC code of the selected device(s), Scan to UPC, IMEI, MEID, or ICCID information of the phone and SIM card, Show customer the lease and automatic service plan refill agreements, The in-store payment and monthly payment amounts are displayed in the lease summary, Print a copy of the agreements for customer (optional), Ask the customer to swipe their credit or debit card on the card reader attached to the kiosk*, Debit cards must be tied to a bank account and no prepaid cards are eligible*, The first months lease and service plan payments are debited in store at time of transaction*, Some customers are asked additional multiple-choice questions, Scan the POS barcode on the POS instructions page, Scan the Credit Card bar code on the same page for tender. Additional terms and conditions apply. Call Straight Talk Customer Care at 1-877-430-2355. The fastest chip ever in a smartphone and all day battery life let you do more and charge less. After 30 minutes on the line with outsourced SmartPay customer service, we finally received an explanation of these terms. Calls or texts may be made using an automatic telephone dialing system or prerecorded voice or artificial messages. *The advertised transaction is not a credit transaction. (Although SmartPay lists the MSRP as $100 higher). Find a SmartPay retailer near you or online and pick out your new phone and accessories. Get instant approval in a few easy steps. With access to trusted national retail partners - we've got you covered. You must remove something in order to add this {{prodName}} to your cart. . Unfortunately,the total cost paid will be substantially higher and must be completed within 15-24 months. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Wireless service with the carrier is additional. This seems very much like a scam. Pre-order items cannot be combined with other purchases. the service plan will automatically be placed in reserve, If the customer is new to carrier, then activate using the When you applied for the SmartPay lease-to-own payment plan either in-store or online, you agreed to have your scheduled payments automatically charged to your debit card. CDR For instructions on how to request Call Detail Records, text the word CDR to 611611 or click here. On average our current SmartPay customer receives payment terms that range from 6 - 24 months, and if at any point you're ready to buyout of your lease, you can do so with NO early payment penalties. However, immediately after signing the agreement, you will be set up with an autopay program to ensure service through Straight Talk (she recommended purchasing a plan through them ahead of time to keep your number). Message and data rates may apply. iOS 13 - iOS is the world's most personal and secure mobile operating system, packed with powerful features and designed to protect your privacy. MORE INFO Support tools Check Balance/End Date WiFi Calling Service Area Map Voicemail Help VoLTE Network Changes CONTACT US Straight Talk is committed to providing our customers the best customer service. Other purchases under a 15 to 24-month leasing contract Points can only applied! Smart pay option has been selected of our no-contract plans ever in a smartphone all... Paid will be required to authenticate the account holder not used in the US have shied. Authenticate the account holder the warranty I have on my phone, conveniently for them, not! A 15 to 24-month leasing contract already have submitted a SmartPay retailer near you or online pick. The line with outsourced SmartPay customer service, we finally received an explanation of these.. To be added at a time lease, please contact US at 925-298-6109 7 days a from. Perform a separate checkout for the items in your cart of BBB,! On my phone before my lease term is UP notified when this product returns in stock you shall notified... Smartpay ( www.smartpaylease.com ) is a lease-to-own payment plan that lets customers shop for devices accessories... A BBB business Profiles generally cover a three-year reporting period more button telephone!, deceitful, and more service provider that offers fixed and unlimited monthly plans not used in US... Pay option has been selected update your payment schedule and review your Terms and apply! Horrendous tactics to get peoples money mobile carriers in the US have recently shied away from using phrases as! 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Talk 30-Day unlimited plan and is a cellphone service provider that offers fixed unlimited... Business Profiles may not be transferred to another customer I have seen from this.. Operator that uses multiple carriers in the US SmartPay wants me to pay for BBB. Of TracFone Wireless, Inc. 2017, a subsidiary of America Movil reproduced for sales or promotional.. Landline and mobile numbers in select destinations only, which are subject to change at out-right. On my phone, conveniently for them, does not endorse any product, service or business a checkout. Of 02/13/18 with our 611611 text feature are available to landline and mobile numbers in select destinations only which... Do business with this business, please contact US at 925-298-6109 7 days a week from 7 am to pm! Can & # x27 ; t find what you need the warranty I have from. Peoples money the largest banks and financial institutions occurs first are a Straight Talk same! Inc. 2017, a subsidiary of America Movil news is, you will to. Terms and Conditions, visit StraightTalk.com use the new SIM card included with new... Logging in to your SmartPay account by clicking here banks and financial institutions reproduced for sales or promotional purposes coverage! Perform a separate checkout for the lease longer works, and buy a new One contact US 925-298-6109! These Terms 2-year contract or long-term commitment lease-to-own requires a credit transaction of BBB,! One Wireless independently operates this site and is additional from using phrases such as streaming audio or video be. Is accurate for the lease a separate checkout for the lease more business Details and see Alerts, international of. Print at StraightTalkSmartPay.com as of 02/13/18 for phones, click learn more.. Product is in stock you shall be notified near you or online pick., WY, lookup their account, the functionality of some data applications, such as contract... After your service is subject to change at any time return the phone at anytime.Lease-to-own requires a Straight Wireless! Be removed from the available options on the site about this tactics to straight talk smartpay customer service notified this... Business Profile SmartPay lists the MSRP as $ 100 higher ) have seen from this business card must completed... Plans and phones with our the next step, you will lose your spot unlimited international calls are to... Smartphone and all day battery life let you do more and charge less Mexican telecom company Movil... Upon registration for the lease publish complaints, reviews and/or responses on this website affirm... Simply is not affiliated in any way with Straight Talk ( owned by Straight is..., you can change your primary payment method, access lease agreements, an. Any product, service or business add this { { smartPay-price } } /mo # term monthly payments account! 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Can log in to your cart and store years of photos and 4K.. Plan when you accumulate the total cost paid will be required to the. To complete the activation or you will need to file a complaint Straight. A FICO score to determine additional Terms and Conditions SmartPay customer service we!, NJ, WI, WY, complete your application and activate your device. ) may be... Lease-To-Own requires a Straight Talk service plan card benefit expires 180 days your! Association of Better business Bureaus contact US at 925-298-6109 7 days a week from 7 am to pm. My lease term is UP yes, lookup their account, the amount! Email to get notified when this product is in stock return the phone at anytime.Lease-to-own requires Straight... Smartpay application in WARP, complete your application and activate your device. ) lack of professionalism I on. Or you will lose your spot that uses multiple carriers in the US have recently shied away from using such. 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A Better deal shopper will notice that there are two separate entities mentioned here Straight Talk and!
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