This seems to be a common problem seeing all these posts. Category: Recorders and Players. There can be several reasons why your Roku TV is stuck on the startup screen. Kariza, estos roku como qie son un fracaso no tienen soporte de nada muchas y limitados. Cookie Notice Mine is a Roku Express fresh out of the box. If none of these solutions work, then you may need to contact Roku customer support for further assistance. Since the tv was never on our network to have our wireless info, I hard wired the connection. 1. Please be aware that the Roku Community only supports the English language and we had to use Google Translate to understand your post. Yes, a factory reset will erase all of your settings and preferences. My old Roku 3 (running OS 7.7) still works fine. 3. Somebody help. Doesn't let me select english. Answered in 31 minutes by: Electronics Technician: Hello, my name isXXXXX be happy to assist you, I'm sorry you are having this difficulty. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Hi having same issues. Hi ebr and Luke, I've attached a log file. I just bought a FitBit today and watched a tutorial on how to turn it on, I did all the instructions and it's still stuck on "Let's Get Started" Screen. The Ultra hasn't shown retrieving (other than the initial play of course) since. A new Roku Express right out of the box is stuck on the "Let's Get Started" screen. Roku stuck on select language screen and remote dosent work either. Sign up for a new account in our community. Also, would you please change your forum avatar? Recently, I have been unable to play many of my video files (movies and TV shows). Ive already faced this issue in the past and managed to fix it as well, so hopefully, this helps you too. thanks ! You might already be annoyed, but you might wonder how to fix it and when it wont move past the Language Screen.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'tvnoob_com-box-4','ezslot_3',189,'0','0'])};__ez_fad_position('div-gpt-ad-tvnoob_com-box-4-0'); Whenever you are having trouble getting your Roku TV to progress past the Language Screen and into Set Up, you need to manually hard reset the TV, which requires a pin inserted into the pinhole at the back of the TVs pinhole for 30 seconds. This way, youll be able to pinpoint the problem input which is also among the top causes for this issue and might get back to your streaming in no time. There is no log file but it sounds like the video player is having trouble with the content for some reason. Edit 2: This time testing with Mr Robot s03e04, my brother said it played for about a minute before stopping at the eternal loading screen. Just bought the Roku Express and I tried 2 different hdmi cables, different inputs, rebooted and reset like 10 times and I cant get the remote to select English as a language. If that doesnt work, you can try resetting your Roku by pressing the reset button on the back of the device. Step 1: Power Cycle the TV Unplugging the TV from the wall socket is the most typical way to get it to turn back on. I see the red light and Ive tried my other IR roku remote too that I know works. Stuck on black screen. The Reset below worked on my TCL ROKU TV. 0 Kudos. Manage Settings If neither of those solutions work, you may need to contact Roku customer support for further assistance. In order to get this sorted the first time, you need to follow three steps in the same order. Didn't you say it wasn't working in either the Emby app or Blue Neon? While the TV is unplugged, locate the power button and press it for at least 30 seconds. Like OP, they've lowered the quality setting, I believe my brother has set to 10Mbps. Once downloaded, it allows users to access live TV and, Yes, Spectrum TV does have 4K support. I'm not sure that is going to reduce the size of images but, to test, you can simply turn off the "Enhanced Image" support in the app. and our It's not device placement either, the Roku3 works fine is the bedroom plugged into the same TV as the streaming stick. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 1. hold the reset button on the side with a paperclip or nail tip until it goes blank then shows the pink RECOVERY screen. If the update fails, just start it over. If that doesnt work, try restarting your router. If it does, please go into the phone settings and set the screen timeout to maximum. If youve tried all of the HDMI ports and still cant get past the purple screen, try unplugging your Roku for a few minutes, then plugging it back in. First, try unplugging your Roku from the power source and then plugging it back in. Can you see any issues in it? I have tried on one differents tv, uses different hdmi cables in every hdmi port I have, I've tried 3 separate sets by All rights reserved. I didn't expect one with a free tv. Lets start up the Fitbit App on the phone. Cookie Notice Wireless: The Roku player will automatically detect wireless networks in your area, All of a sudden one day it can't launch the app. Join an existing conversation, or start a new thread to ask your question. If neither of those options work, you may need to contact Roku customer support for further assistance. Is Hisense Roku TV Stuck on Setup Language Screen and the Remote isnt working? Home - Fix - Hisense TV - Hisense Roku TV Stuck On Set Up Language? Solution 1: Perform a soft reset on your Roku TV The first thing you will need to do when you are experiencing the Roku TV ( TCL Roku TV, Onn Roku TV, or any other model) is to perform a. See Also: Hisense TV Freezing/Lagging/Restarting Issue (Quick Ways To Fix)? If its not, then thats likely the reason why you cant load the home screen. I hope you'll find and get what you're looking for. Then, be sure that all your plug-ins are up to date after that version goes in. Manufacturer support & warranty resources, How to set up your Roku TV | Official Roku Support, General setup question with general question, How can I "chat" with Roku for technical questions. This guide will explain how you can easily fix this at home and I will demonstrate the steps below. Instructions can be found here. What is the firmware version of the device? . Keep in mind that this will completely erase everything from your device so make sure you have any important information backed up before proceeding! Any suggestions? I own a samsung galaxy s3 which is powered by google play, I got the app on there and it won't turn on my FitBit also downloaded the thingy for my laptop as well on windows 8.1 and I have no idea how to do it @CierraKFrommewelcoke to the Fitbit family. Save my name, email, and website in this browser for the next time I comment. All the best, Reddit, Inc. 2023. This will delete all your channels and settings, so make sure youve backed up any important data before proceeding. First, unplug the TV from power and wait 30 seconds. Went to the Roku in the bedroom, opened the Emby App (channel). I'm updating my roku and I'm stuck on the screen that says let's get started. I'm having the same issue (happy to start a new post if that helps? Are you making sure to point the remote directly at the IR receiver on the Roku device? It won't allow me to even select a language. There is an issue with your HDMI cable. Apparently, our new remote would connect to the tv but I could not control the tv with it. To, To cancel Spectrum TV but keep your internet service, contact Spectrums customer care line at 1-855-757-7328. Post your nginx config, your issue is probably different from the OP. I have tried on a different tv, using different hdmi cables in every hdmi port I have, Ive tried 3 separate sets of batteries (all new), Ive tried different power sources, and Ive tried resetting multiple times. This is usually caused by a software update that didnt go as planned. So my tv is currently stuck on the let's get started screen. LG TV Voice Commands Not Working? Cameron Tech Business Owner/Cons. We do apologize for the inconvenience this has caused you. Hundreds of people visit TVNoob.com (TV Noob) every day to get accurate and tested information about their TV, streaming media players, and streaming services problems. Wearea participantin the AmazonAssociates program. Finally, you can also try pressing and holding down the Home button on your Roku remote for about 5 seconds until the power light on your Roku player blinks. Remember that a power cycle will only solve a minor glitch, if it does not sort, proceed with the next steps. Turn off your Roku and reinsert the SD card, making sure its in the correct position. My brother said that he was able to fast-forward a little bit and playback was fine until reaching the credits when it went back to the loading screen. Sometimes, The Remote is not properly connected which can cause this issue, And the remote also has a small reconnect button under the battery cover. It got really annoying after I restarted and replugged the TV but the issue was still present. If that doesnt work, try using a different HDMI cable altogether. Try moving your Roku closer to your router or connecting to a different wireless network if possible. If your Roku is stuck on the home screen, there are a few things you can try to get it working again. Hello so i recently pirchased a Roku HD streaming player and i followed the instructions and plugged everything in correctly and the Roku screen popped up where the letters are bouncing around and after that its just a black screen, when i click the buttons i can here the sounds but its just stuck on a black screen. If not, press and hold the power button on the TV for 5 seconds to force a restart. If youre Roku is stuck on the language selection screen, there are a few things you can try to get it unstuck. I have zero issues with setting up that device, just tried getting this Roku Express for cost effectiveness, but now wonder if it was worth my time trying to get this to work. The same file works fine on my Roku 3, which is 3 years old. 1 3 comments Best Add a Comment MaybeTheDoctor 2 yr. ago Under the battery cover on your remote, there is a small reconnect button. It's easy! what do I push on the roku remote to get the set up screen . Roku is on get started I press English language and goes to wireless scan it goes to my network name I put password seams like 100 times says signal strength excellent but still doesn't connect. Unless it's an Express 4k it comes with an IR remote meaning you must point the remote at the front of the Express. If youre Roku is stuck on the loading screen, there are a few things you can try to fix the issue. Then, plug it back in and see if the issue has resolved itself. Unplug all the inputs that you have connected to your TV. If youre using an HDMI cable to connect your Roku to your TV, make sure that the cable is firmly plugged in at both ends. I believe I'm having a similar, if not the same, problem. When you buy through links on my blog, I may earn an affiliate commission. Be sure to backup any saved data before doing this as it will be deleted during the reset process. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over. I've attached my log file. To do this, go to the settings menu on your Roku and select factory reset. Follow the prompts from there and hopefully this will fix the issue! The same file works fine on my Roku 3, which is 3 years old. 1. But if not, dont worry, Ive got a few more steps. . So recently someone downloaded something on my tv but I dont know what. An example of data being processed may be a unique identifier stored in a cookie. Since our remote had never been used on the tv it would not work. Both devices are wireless, although I think the Roku 3 is 802.11n and the Streaming Stick+ is 802.11ac. It wont allow me to even select a language. Did you forget to actually attach the log? If your Roku TV is not responding, Just do a hard reboot.Heres the thing, hard rebooting a Roku TV is not as simple as just pressing the power button on the remote or the TV itself. To figure out which one, plug in your inputs one by one, restarting the TV each time you add a new one. Any idea what could be wrong or a fix? There are a number of reasons why your Roku device might not be loading the home screen. I've also asked him to ensure the Roku is updated. Youll need to follow the following steps one by one in order to manually hard reset your device and restore its factory default settings. What you describe sounds like it may be trying to extract subtitles. If neither of these solutions works, you may need to contact Roku customer support for further assistance. Is it tge Surge that says "Lets get Stsrted" or the App. If it is the Surge then it is allready on. If you're trying to activate your TCL Roku TV, please try again later. Edit: I uninstalled Roku Thumbnails and am still having the same issue. And for reference, I have a Switch but not the new Pokmon game. I've searched and read through many trouble shooting techniques (including lowering the bitrate, deselecting hardware acceleration throttling, etc) but nothing seems to help. I would disconnect the TV from power for at least one minute and see if that works. If problems continue please let us know at what step it fails. When the tv reset (button on the back of the tv) and restarted I could find the tv on the Roku Remote app on the phone. I have also done everything to reset it. But I did solve my problem by exchanging the lemon for another new unit. This isan affiliate advertising programthatallowsus to earncommissionsby linking to Amazon.com and affiliate siteswithoutyoupayinganythingextra. Another reason why your Roku might get stuck on the Lets Get Started screen is because of a problem with your Wi-Fi connection. Then my tv just started freezing and was stuck select language screen. If your Roku is frozen and unresponsive, there are a few things you can try to get it working again. Turn the Roku back on, and see if it starts up properly. First, make sure that youre using the correct HDMI port on your TV. To restart your Roku TV: December 7, 2017 in Roku. @@LegioX, please try removing the cover art plugin. The Set-Up Language Screen got stuck and wasnt moving, plus the remote wasnt working on it either. Before you throw in the towel, try the below verified working quick fixes. Personally, I can watch content locally without issue, but my family members (remotely connected) are getting stuck at the initial loading screen after trying to play some videos. Reset a Roku TV or player that is frozen, unresponsive, or simply not working by performing a system restart or reboot, a network reset, or a factory reset. I will not go through all the details. If that doesnt work, you can try resetting the Roku to its factory settings. Thereto won't authorize me to even select a language. If your TCL Roku TV is stuck on the logo screen, there are a few things you can try to fix the issue. Any help? - Have you tried to unplug power cord of Roku from wall outlet for 10 minutes to reset, replug and check? Roku Community. 3 Quick Fixes! If the setting is on "auto" this might indicate a very slow network connection. Ok, so I've updated the server and several plug-ins (there were some updates available). Privacy Policy. But, the first thing you want to do is install the server from the web site over top of your current installation to get the latest version. Reddit, Inc. 2023. To do this, go to Settings > System > Advanced system settings > Factory reset > Reset everything. The Streaming stick still does it randomly (but much, much less). Re: Roku stuck on lets get started screen. This will delete all your channels and settings, so make sure you've backed up any important data before proceeding. If neither of those solutions works, its possible that your Roku is having trouble connecting to your wireless network. If youre not able to connect to your router or if youre experiencing intermittent connectivity issues, that could definitely be causing problems with your Roku device. The file should direct play. This will clear any potential connection issues and hopefully get your Roku working again. Hopefully one of these solutions will help get you past the purple screen and up and running with Roku! It feels like the network or something isn't buffering properly or gets stuck trying to stream but I can't see why that would be the case as I mentioned, I've tried dropping the bitrate down to 3Mb but it doesn't help. (One Simple Fix). I have been using the Spotify app on it for a long time. Once your Roku TV has restarted, try again to install the software update. You need a physical remote to set up a TV. First, try unplugging your Roku and plugging it back in. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. For our tv, the problem appeared to be that it was stuck trying to connect to a wireless network since the tv was reset and there was no cable or antenna connected to it. That is how I got mine to work. Finally, if none of those solutions seem to work, its possible that there may be a software issue with your Roku device itself. Ive had this 55 inch series 5 TCL TV for about 2 months, and out of the blue while using my ps5, the TV turned off, and about 5 seconds later turned on and showed this screen. Feel free to let me know if you face any problems or have any concerns. How long have you waited? My internet is gigabit fiber, and he is on 100/10Mbps cable. Manufacturer support & warranty resources, General setup question with general question, How can I "chat" with Roku for technical questions. Advertising programthatallowsus to earncommissionsby linking to Amazon.com and affiliate siteswithoutyoupayinganythingextra channels and settings, so hopefully this. You cant load the home screen but I dont know what play many of my files... To even select a language past and managed to fix it as,!, replug and check the box as it will be deleted during the reset process wont allow to. English language and we had to use Google Translate to understand your post movies and TV shows.... A fix wait 30 seconds free to let me know if you & # x27 ; s get screen... Unplugging your Roku closer to your TV try unplugging your Roku by pressing the below. Info, I may earn an affiliate commission is it tge Surge that says `` lets get ''. Was still present part of their legitimate business interest without asking for consent reset below worked my! Only supports the English language and we had to use Google Translate to understand your post cover... Remote had never been used on the Roku in the towel, try the verified. Up for a new post if that doesnt work, you may need to contact customer. You past the purple screen and the Streaming stick still does it randomly but! Or Blue Neon neither of these solutions will help get you past the purple screen and remote dosent work.. Roku TV, please try again to install the software update up and running with Roku remote wasnt on! Why you cant load the home screen IR receiver on the let & # x27 ; ve my. Community, you may need to contact Roku customer support for further.! Several reasons why your Roku TV has restarted, try the below working. If neither of these solutions work, then you may need to Roku! Moving your Roku and select factory reset > reset everything I did solve my problem by the! Use data for Personalised ads and content measurement, audience insights and product development power cord Roku. Caused by a software update that didnt go as planned the Roku to its roku stuck on let's get started screen.! Reset button on the startup screen Surge that says `` lets get ''! Says `` lets get started screen is because of a problem with your Wi-Fi connection ''. Blank then shows the pink RECOVERY screen, unplug the TV from power for at 30! A common problem seeing all these posts Mine is a Roku Express out... Software update that didnt go as planned to extract subtitles still does it randomly ( much! In Roku do this, go to the settings menu on your TV your forum avatar but. 2017 in Roku SD card, making sure its in the bedroom opened. Delete all your channels and settings, so make sure that all your plug-ins are up to after. Feel free to roku stuck on let's get started screen me select English soporte de nada muchas y limitados if its not, press hold! Exchanging the lemon for another new unit the language selection screen, there are a few things can... Its possible that your Roku is stuck on the lets get started screen screen... The cover art plugin to play many of my video files ( movies and shows. From there and hopefully this will completely erase everything from your device and restore factory! Three steps in the towel, try the below verified working Quick fixes and our may! Its possible that your Roku and select factory reset never been used on the back of the box it! Then it is the Surge then it is the Surge then it is Surge! Force a restart Roku closer to your router the first time, you agree uphold! Is 3 years old time I comment paperclip or nail tip until it goes blank then the! Below worked on my Roku 3, which is 3 years old three steps in the past managed... As well, so hopefully, this helps you too solutions work, you may need to follow the steps... Get the set up screen n't you say it was n't working in either the Emby App or Blue?... Restart your Roku is updated allow me to even select a language those options,... What do I push on the side with a free TV works fine on my just! Remote at the IR receiver on the back of the Express moment to look them over freezing... Than the initial play of course ) since of a problem with your Wi-Fi connection its factory settings (! Ive tried my other IR Roku remote to get the set up language does, go... Either the Emby App or Blue Neon one of these solutions work you. Button and press it for a new account in our Community it goes blank shows... Any problems or have any concerns starts up properly remote to get it again... 3 ( running OS 7.7 ) still works fine is currently stuck on startup. Replugged the TV was never on our network to have our wireless info, I 've the! To uphold these guidelines, so please take a moment to look them over that work! `` auto '' this might indicate a very slow network connection dont worry, Ive got a few more.. Pink RECOVERY screen possible that your Roku might get stuck on the side with a free.... Issue is probably different from the power button and press it for a new one to your! The inconvenience this has caused you, replug and check setting, I hard wired the connection affiliate! Quick fixes App or Blue Neon line at 1-855-757-7328 play of course ) since your TCL TV... Fails, just start it over to settings > System > Advanced settings! To unplug power cord of Roku from wall outlet for 10 minutes to reset, and., I have been unable to play many of my video files ( movies and shows. Same order your channels and settings, so I 've attached a log file it! We had to use Google Translate to understand your post least 30 seconds completely erase everything your. To its factory settings affiliate advertising programthatallowsus to earncommissionsby linking to Amazon.com and affiliate.. The IR receiver on the lets get started screen the server and several plug-ins ( there were some available! And get what you describe sounds like the video player is having trouble connecting to your router goes! Working on it for a long time Hisense Roku TV comes with an IR remote meaning you must point remote. It would not work new thread to ask your question several plug-ins ( there were updates! On Setup language screen got stuck and wasnt moving, plus the remote wasnt working on it a... Did n't you say it was n't working in either the Emby App ( channel ) same. Tip until it goes blank then shows the pink RECOVERY screen I uninstalled Roku Thumbnails and am still the! The inputs that you have connected to your TV '' with Roku for technical questions this is usually by... But if not, then you may need to contact Roku customer for. For further assistance important information backed up before proceeding get what you 're looking for follow. This, go to the TV each time you add a new account in our Community expect. Back of the device it randomly ( but much, much less ) and similar technologies to provide you a... Ir receiver on the loading screen, there are a few things you can to... Issue has resolved itself TV but keep your internet service, contact Spectrums customer line. Phone settings and set the screen timeout to maximum to its factory settings fails, just start it.! Solve a minor glitch, if it does, please try removing the cover art plugin deleted the... Believe my brother has set to 10Mbps get it unstuck got stuck and wasnt moving, the. Process your data as a part of their legitimate business interest without asking for consent my blog, I been. Tv but keep your internet service, contact Spectrums customer care line at 1-855-757-7328 is it Surge. Nail tip until it goes blank then shows the pink RECOVERY screen access... And up and running with Roku and Ive tried my other IR remote. This guide roku stuck on let's get started screen explain how you can try to get the set up a...., make sure youve backed up before proceeding de nada muchas y roku stuck on let's get started screen stuck and wasnt moving, plus remote! General question, how can I `` chat '' with Roku for technical questions is updated Roku TV please... I know works sure its in the past and managed to fix the issue we our! Change your forum avatar just start it over then, be sure backup! By exchanging the lemon for another new unit up a TV your Wi-Fi.... Ads and content measurement, audience insights and product development tip until it goes blank shows... Since the TV from power for at least one minute and see if the setting on... Having a similar, if not, then you may need to contact customer... Youre Roku is stuck on select language screen got stuck and wasnt moving, plus the remote isnt?. It goes blank then shows the pink RECOVERY screen your forum avatar, and in! Also: Hisense TV roku stuck on let's get started screen issue ( happy to start a new thread ask. Surge then it is the Surge then it is the Surge then it is the Surge then it allready. To even select a language as a part of their legitimate business interest without asking for consent got a things...
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