Worst delivery service and customer service. The students, who are mostly from India, had paid as much as $15,000 each to study at three non-subsidized private colleges M College in Montreal, CDE College in Sherbrooke and CCSQ College, which had campuses in Longueuil and Sherbrooke. It is then in the hands of the bank to process this. Ordered Red Rooster family meal @$50 delivered. Contacted Menulog to ask for a refund as the food had to be thrown and all they offered was a $10 voucher (that you have to spend more to use). Join the 954 people who've already reviewed Menulog. First order February (2023) $38 did not arrive and Menulog would not refund our money. They need to actually fix their service and their app first! She has previously worked as a reporter for CBC in Vancouver and Winnipeg. Stay clear of Menulog and Guys if your having problems with menulog support trying get a refund.. contact them directly during business hours over Facebook. What is Menulog's response to Coronavirus/Covid-19? Cons: Order #1 - Drink didn't arrive with the food, no refund offered. Reading is a habit that has to be cultivated at a young age. The students' received a further blow when the accounting firm overseeing Rising Phoenix International's restructuring process was unable to work out a plan of arrangement with the remaining creditors. With Uber its immediate refund to my card. General help Why am I sometimes asked to enter a verification code when using Menulog? How do I check for the latest status of my order? Web Genuinely saying youre sorry can go a long way to winning him back. Your experience can help others make better choices. Caroline Mastantuono was the head of the school board's international student program before being fired in 2016. , Thanks for looking! Ad. The same owners ran all three colleges under the name Rising Phoenix International. Imagine asking a customer to wait for a total of 3 hours for a burger. I emailed them several times and days later they tell me I won't be getting a refund. Click 'Delete Account' on the bottom of the page. Second order Easter . 15% OFF 15% off select orders over $15 at Menulog 1 use today View Deal 10% OFF 10% off select Menulog orders today View Deal 30% OFF Menulog Offer: 30% off select $20 purchases 3 uses today View Deal 20% OFF Top pizza deals for up to 20% off View Deal FREE DELIVERY Free delivery at select restaurants How Do I Contact Menulog For Refund WARREN-BANKS.XYZ. Their trial is scheduled for spring 2024. There have been two charges against my daughters bank account from menulog. If you have contacted us for a refund due to an issue with your order: If you've had an issue with your order, we may need to process a manual refund - which typically takes 1-2 working days. Worst service imaginable + Rigging their stats I'm blown away by how bad the Menulog service is. Eighteen months later, the avenues for compensation have all but dried up. Waited an hour and a half for food, which then arrived stone-cold, physically inedible and missing some items. We'll miss you! Last week, the owners, Caroline, Joseph and Christina Mastantuono filed a notice of intention to file for bankruptcy. Any driver who drives with Menulog doesn't care they are foreign and will do anything for $5. Once the bank releases the transaction it will disappear from your account entirely, and will not be seen as a refund of the amount. In his ruling, Collier said while the court had "sympathy" for the students' situation, it did not have the jurisdiction under the restructuring proceedings to grant the request. Montreal-based law firm McCarthy Ttrault was appointed by the court to represent the students' interests in the creditor protection process. Browse; Terms and conditions; Privacy policy I will never use Menulog for anything. As I ordered this off the app Menulog, I tried to get a refund through them but they told me the owner of the restaurant is not willing to refund my money - even with the proof I have provided. How to receive push notifications? This should only take between 1-2 days, but please be aware that refunds can take up to 10 working days, depending on your bank's processing times. It is normally completed within one business day, however, can take up to 10 and on very rare occasions, longer. If your order is cancelled shortly after it is placed, don't worry - we instantly send notification of the cancelled order back to your issuing bank or Paypal and request them to release the pending transaction. "It's a waste of time and money," said Khan. POOR SERVICE DISGUSTING SERVICE INFLEXIBLE I now have to wait 3 days for a refund, . The colleges closing hasleft a "black mark" on Quebec as an option for South Asian students, Khan said. However, as Kaur points out, M College was on that list when she applied, so she doesn't think it offers students much protection. The college told her she wasentitled to only a $7,300 refund, less than half of what she had paid. What is a 'Service Fee'? The goal of this group is to make Menulog a service that Australians can trust, and to gather information on whether or not their delivery of service is in breach of. . For the most up to date information about your order review the order confirmation screen on the App or Website - to do this simply click on the 'orders' page from the main page and select your order. Refund May 1, 2023 I want a refund on my meal due to the meal was cold and unsatisfactory read more Customer Apr 14, 2023 Twice have ordered meals , twice nothing comes total bill $100.when trying to chase down app just says my response if not quick enough because I haven't replied in 5 seconds read more Pathetic Customer Service Apr 20, 2023 Drivers don't care when doing Menulog. . Eventually they'll tell you it has to be escalated to another team, which takes a day or 2 to hear back from them. I am wondering what is my recourse at this point. The restaurant said Menulog would offer refund. This article will help you since it is a comprehensive study on How Do I Contact Menulog For Refund. She specializes in health and social issues. But in January 2022, the colleges abruptly closed and the company filed for creditor protection. Can I file a complaint to the ombudsman? The service from Menulog was a joke. How long it takes for you to get a refund is subject to your bank's processing times. Once the legal proceedings have been finalized, St-Louis said students from these two colleges will be able to file a claim for reimbursement with the ministry. It is a priority for CBC to create products that are accessible to all in Canada including people with visual, hearing, motor and cognitive challenges. We hope you found the help you needed. Click on 'Apply' to redeem your voucher. But it hasn't taken the sting out of losing her parents' hard-earned savings. "They paid my fees twice," said Kaur, who is from Ludhiana, a large city in India's northern state of Punjab. We have used simple words and sentences to facilitate easy understanding for the reader. Calling all Menulog customers! They say "no, we can only offer you a refund. McCarthy Ttrault alleged thatfaulty conduct by both the province of Quebec and the federal government contributed to the students losing their money. Cancelled orders are automatically refunded and the funds will be back in your account within 3-5 business days, depending on your bank. Amanpreet Kaur was one of the students who was waiting for a refund. Quebec, Ottawa could be sued for failing to act on private colleges that left students sidelined, Quebec vows to tighten regulations around private colleges, CBC's Journalistic Standards and Practices. I made an order which took an hour to deliver to the wrong address. Although the private colleges were sold to a new owner, there was almost no money left over from the sale to reimburse the students. Leah Hendry is an investigative reporter with CBC in Montreal. McCarthy Ttrault was seeking damages of more than $17 million. Eventually, Kaur was accepted at a different private college in Ontario and she graduated there last December. The application was dismissed by Quebec Superior Court Judge David R. Collier at the end of April. And that was that. Ordering Channels Menulog Menulog: Order Cancellations May 09, 2023 07:42 Orders are automatically accepted by Menulog when received. The High Commission of India to Canada posted an advisory warning on its website warning prospective students to make sure their school is recognized as a designated learning institution. I spent my hard earned cash only to be deceived. December 24, 2018 by Rajkiran Swain This article will show you how to create a site in SharePoint Online. $5 OFF Menulog Voucher: $5 off when you pick up your $25 order Get Code GRAB5 61 uses today View Details FREE DELIVERY Free 30-day delivery for new customers with this Menulog coupon code Get Code SIGNUP 95 uses today View Details FREE DELIVERY Free Roll'd delivery over $50 with this Menulog discount code Get Code ROLLD10 9 uses today Without a deal, a decision was made to terminate the creditor protection proceedings in May. You can reach out to the customer care team via the Menulog app through Settings>Customer Care, where you can select online chat, or email options to forward the details of the issue. December 24, 2019 by Rajkiran Swain This article will show you how to create a site in SharePoint Online. After I get my refund I'll be deleting the Menulog app permanently this doesn't happen with Uber Eats because there is a rating system for a reason. She said the province never should have granted the owners of Rising Phoenix permits for the colleges in the first place. They're spending all of this money on advertisements with Snoop dog and Kim Kardashian etc on tv and youtube, but their service doesn't even work. Order#3 - Menulog stated 30 minute delivery, it took nearly 2 hours, food was cold, the app said the food had been delivered and I couldn't speak to anyone at the restaurant or Menulog directly. :). menulog support live chat is useless. Please contact Menulog via the chat function in the app or website. We're so sorry that something has gone wrong with your Menulog order! . What is a contact-free pickup? She is under no illusionnow her money is gone. Find food near you. If you have a voucher code, you can easily redeem this via the Menulog App or the website upon checkout, once you have finalised your basket. The food was two hours late. Choose Lite n' Easy - the multi award-winning healthy home meal delivery service. Second order Easter . As reported by CBC News, Quebec's anti-corruption unit was investigating some of the college's owners for financial irregularities at the Lester B. Pearson School Board, where they had worked previously. All you needed to know about How Do I Contact Menulog For Refund. It should be in your account within 10 business days". Kaur took a few months of online courses, but when her permit still hadn't been approved in the spring of 2021, she decided to withdraw. Our customer support team is ready to help by online chat, email and telephone. Since January 2022, hundreds of international students have fought to get their tuition money back after M College, CDE College and CCSQ College closed and filed for creditor protection. A bid to help hundreds of international students recover millions of dollars in lost tuition fees has failed. RSS feed, Powered by Khan said they are still trying to cope with that financial blow. WordPress | Read 101-120 Reviews out of 944 . Click on 'I have a voucher code' on the payment page and enter your voucher code in the space provided. She has never heard of menulog and does not have an account with menulog. You can email story ideas or tips to montrealinvestigates@cbc.ca. Just insist you will accept nothing but 100% refund of all costs, and that you'll request a bank reversal of the charges. Naseer Mehdi Khan, chair of the Montreal-based India Canada Organization, said that is unlikely to happen because most of the students live in India. They will not refund you even when you are entitled to a refund under consumer protections. For Desktop and Mobile Web: Internet browser of your choosing on your computer. Order #2 - Terrible food and service. And when it comes to refund, you have to wait 10 days with a take your money straight away for any order. Menulog makes it impossible for customers to contact them with complaints, they took away the phone line . Hope for student refunds dries up after lawsuit attempt dismissed | CBC News Loaded. Been using the services of Accurate Business and Accounting Services for 4 years.Great Tax refund every year.Now driving uber.They spent the time to explain my GST obligations.My first BAS return lodged for GST was well calculated to ensure all me expenses are claimed. It sounds counterintuitive, but sometimes the best way to reignite his interest is to be a little unavailable. Instead of paying celebrities to dance on the Menulog tune, more effort and money should be used in creating a faster experience for the customer. The only way to contact them is through email which take up to 3 days to get a none favourable reply. Menulog agent advised for the voucher to apply to future orders I would need to spend a minimum $1 and pay all service and delivery fees (so I would need to spend $10.95 to access my $10 voucher). Please bear in mind that there might be a charge for cancelling your order, depending on why and when you cancel. by Neanderthal888 Menulog.. How long it takes for you to get a refund is subject to your bank's processing times. Box 500 Station A Toronto, ON Canada, M5W 1E6. Ordered food for 5 people driver rang to say wrong address gave him the address and he hung up and tried to contact him but has voice message saying this number is not registered to an account menu log refused to refund our money!! Worst delivery service and customer. Date of experience: 09 May 2023 Useful HE Heidi 1 review AU 4 May 2023 Worst service ever Got a question about your order from Menulog? Key Features In-app live ETAs & live courier tracking for restaurants delivered by Menulog Instant SMS & email confirmation with estimated delivery time Customer ratings and reviews for each restaurant Conveniently re-order from any one of your past meals Delicious cuisine images on your app homepage Filter by cuisine, rating, name or discounts STAY AWAY FROM MENULOG. But if you need to, simply follow the below steps. No refunds, apparently. When search suggestions are available use up and down arrows to review and enter to select. She had enrolled in business administration at M College of Canada in 2020, but was unable to get a study permit, which was delayed after the college was investigated by the province for questionable recruitment practices. Many of the students' families saved for years or mortgaged their land to try and send their children abroad to study. If this happens to you, please take the time to contact the ACCC and your local consumer affairs organisation. Date of experience: 08 December 2022 Contact Home | Contact For media enquiries relating to Menulog Australia and New Zealand, please email: press@menulog.com Please note, only press enquiries will be responded to. Date of experience: 23 April 2023 Steven Z 1 review AU 30 Mar 2023 Worst customer service, thieves! For all other enquiries: Customers: Click here to visit our help centre to view useful FAQs and contact us options. The following information you read helps you understand How Do I Contact Menulog For Refund better. In an email, Bryan St-Louis, a spokesperson for the Ministry of Higher Education, confirmed the province holds a bond in the form of a guarantee policy of $100,000 for M College and $100,000 for CDE College. In March, the law firm asked a judge for the power to sue the province's Ministry of Higher Education as well asImmigration, Refugees and Citizenship Canada. Staff very rude, left chat without providing resolution. Needles to say menulog do not have a contact option any . Terrible service. They were charged in 2020 for fraud in relation to their work in the international department. . We understand that sometimes plans change and cancelling the order is your only option. What do I do if I have an allergy? Janesn asked 5 years ago. First order February (2023) $38 did not arrive and Menulog would not refund our money. We have actually followed a certain pattern while writing on How Do I Contact Menulog For Refund. "It's kind of a waste.". Open the LEFT function in cell B2. If you wish to reject an order, contact Menulog or cancel it through the Menulog tablet. The worst service imaginable. If you get into the habit of reading, you can acquire more knowledge on things like How Do I Contact Menulog For Refund. 4.4 from 6,378 reviews. Feel free to join the discussion by leaving comments, and stay updated by subscribing to the THEY DO NOT HELP AT ALL!!!!! Audience Relations, CBC P.O. Ordered food for 5 people driver rang to say wrong address gave him the address and he hung up and tried to contact him but has voice message saying this number is not registered to an account menu log refused to refund our money!! Please note: Deleting your account cannot be . In the same way, we will see, how to create a subsite in SharePoint Online/2019/2019/2019. BlackSplat. Choose other delivery companies, just not this rude company. This is the third time they have screwed with my delivery. 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