Our service professionals are here and ready to help you with your vehicle's regular maintenance to keep your car running like new. KY The claim is that I somehow shorted the computer while trying to jump the car. I had it towed to Kerry VW on 12/28 after attempting to jump start it and replacing the battery with no success. I have some pretty weak credit and Paul Nunnally and Mike Kirkwood worked tirelessly to get me into something new. Says its ready to go, breaks, rotors just changed and everything!! technicians will keep your Volkswagen Passat or your Volkswagen Tiguan finely I have been to Kerry Volkswagen twice now, and they have been very helpful, going above and beyond in my opinion! BBB Business Profiles are subject to change at any time. BBB reports on known marketplace practices. Our used car dealership near Covington, KY has all of the options you've been searching for. We're your source for comprehensive auto service in the They burnt a whole in the paint with a buffer and left all the polishing compound on it to try and cover it up. After doing much looking at cars, we decided to pop into the Hyundai lot to see what was there. The staff were friendly and knowledgeable, Also I love my new Car! , We'll have this time-saving information on file when you visit the dealership. Parts: Serving Greater Cincinnati, NKY & SE Indiana, 150 NORTHLAND BLVD go to north land VW! I recentley leased a 2015 Passat Sport TSI 1.8 liter from Kerry Volkswagen of florence and WOW these guys really cared about helping me and not just " The horror story doesn't stop here.. Florence Guess we will have to Make sure everyone knows what Kerry Nissan of Florence is all about. Did Not Happen!!! Service Center Locations Reset Kerry Buick GMC Service 150 NORTHLAND BLVD CINCINNATI, OH 45246 Sales: (513) 924-4556 Service: (866) 662-6189 Kerry Chevrolet Service 7500 ALEXANDRIA PIKE ALEXANDRIA, KY 41001 Sales: (859) 474-7976 Service: (859) 635-6578 Parts: 859-474-7854 Kerry Ford Service 155 W. Kemper Road Springdale, OH 45246 The only issue I have had is in dealing with the Finance Department at Kerry. All 4 of them. I had my windows tinted right away so that the light would not fade my seats. Next week or two and i go to there Oil Change service. I have some pretty weak credit and Paul Nunnally and Mike Kirkwood worked tirelessly to get me into something new. I cannot express how appreciative I for all the work they did to help me get back on my feet credit wise. Our selection of vehicles is sure to have a vehicle that is right for you. RobinBeach! After that, they can pick a date and time that fits into their schedule. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. 5 months later and my paint is pealing off and there is a pice of my rocker panel still unpainted I still have the paper saying they inspect every inch top to bottom Sooo what?? Service: (859) 635-6400 Our Kerry Mazda of Florence dealership accepts most lease returns, even with models that haven't been leased from our location. They refuse to acknowledge that an issue existed before I even attempted to jump the vehicle. Financing can often be a complex topic for new buyers. Seats are yellowing where the suede and leather meet said they would replace 65% off cost the rest was my responsibility. very helpful dealer has helped me during all the process. Paul and Mike are very knowledgable on the whole VW line of cars, ask a question and they will have an answer and then some. If their theory is even remotely true, why would VW not have a fuse protecting the ECM so this doesnt happen? We're sorry, availability of some equipment, options or features may be limited due to global supply issues affecting the auto industry. (513) 671-6400 That's why Kerry Mazda of Florence offers a few different alternatives to buying new. We also encourage you to test-drive our many vehicles to decide on the right choice. First, you can contact one of our friendly service advisors on the phone. Its collision center offers repairing and renovation services of the damaged vehicles. will be returning for additional work as needed for warranty or non-warranty related. I recentley leased a 2015 Passat Sport TSI 1.8 liter from Kerry Volkswagen of florence and WOW these guys really cared about helping me and not just "selling" me. go to north land VW! Service: You can drop in at any time for an oil change, tire rotation, battery check, and much more. (859) 371-8191 Mike in sales is always a pleasure to do business with and Steve and Matt always make sure my cars are in the best shape. I recommend Kerry VW Kerry Volkswagen Claim this profile 4.3 354 reviews | Car Dealers | Florence, KY 41042 United States 1010 Burlington Pike, Florence, KY 41042 United States Call business https://www.kerryvw.com/ Automotive Open now: 10:00 am - 6:00 pm Suggest edits Top Automotive in your area Superior Automotive Group 5.0 See you soon! Grow your business. Purchasing anew vehicleis a great investment whether you choose to shop new or used. It took 2 days, 17 phone calls and 2 messages left with the operator, before someone finally answered the phone. For top-of-the-line, certified Volkswagen service in Florence, KY, there's no one you can trust more than Kerry Volkswagen! Service: Delhi, OH area, from transmission work and brake service to the perfect set of They really treat you right. (859) 635-6400, 1020 Burlington Pike The staff were friendly and knowledgeable, Also I love my new Car! I would highly recommend anybody looking for a vehicle to give these guys a shot and i bet you will be suprised with the amount of RESPECT you get! I'm young and did not have any other bills so i decided to get it, because i really do love Scions. 155 W. Kemper Road Cincinnati, OH 45246, 150 NORTHLAND BLVD CINCINNATI, OH 45246, 7500 ALEXANDRIA PIKE ALEXANDRIA, KY 41001, 155 W. Kemper Road Springdale, OH 45246, 155 West Kemper Cincinnati, OH 45246, 7500 Alexandria Pike Alexandria, KY 41001, 6149 Hopeful Church Road Florence, KY 41042, 1020 Burlington Pike Florence, KY 41042, 8053 Burlington Pike Florence, KY 41042, 6050 Hopeful Church Road Florence, KY 41042, 1010 Burlington Pike Florence, KY 41042, We Are Open to Serve You! (877) 312-7021 Whether you're looking for a new Volkswagen model, an affordable pre-owned vehicle, or something in the middle, Kerry Volkswagen is your go-to auto de See more 216 people like this 248 people follow this Parts: This is one of those Dealerships that bank on the Ignorant car buyer. For those unsure of what to choose, our team members will assist you in finding your match. With our FASTPASS+ online shopping process. (513) 671-6400 View Rebate Limitations apply. I have a paper saying they THOROUGHLY INSPECT EACH CAR FROM TOP TO BOTTOM. Customer service is very important to us, and we work with customers to ensure that they are satisfied with their experience here. Mike in sales is always a pleasure to do business with and Steve and Matt always make sure my cars are in the best shape. They sold me a CPO TDI Jetta, Turns out that it was no The numbers started changing and it was all over. 1010 Burlington Pike Our team offinancing expertsare here to help you decide what is appropriate for your budget and get you into the vehicle you want without breaking the bank. at Kerry Volkswagen. I had heard Scion Tc's were bad in the rain so i let it go, thinking i needed to be more careful. I of course was passed off to a sales manager last week and went over the numbers presented to me on a worksheet (internet price, Trade-in value, ect.). is lacking, I have some pretty weak credit and Paul Nunnally and Mike Kirkwood worked tirelessly to get me into something new. at Kerry Volkswagen. Without regular maintenance, your vehicle can end up with expensive to repair damage or long-lasting problems that can make it unsafe to drive. I was LIVID! Is your leased vehicle almost to the end of its term? It also offers pre-owned vehicles of various makes, including Audi, Chevrolet, Chyrsler, Dodge, Ford, Honda, Hyundai, Kia, Mazda, Mercury, Pontaic and Scion. Seats are yellowing where the suede and leather meet said they would replace 65% off cost the rest was my responsibility. I will no longer do business with this dealership and am encouraging all my friends to do likewise. , Kerry Volkswagen 3 reviews Unclaimed Auto Parts & Supplies, Auto Repair, Used Car Dealers Edit Closed 7:30 AM - 6:00 PM See hours Write a review Add photo Save Photos & videos Add photo Location & Hours 1010 Burlington Pike Florence, KY 41042 Get directions Edit business info Recommended Reviews Get Driving Directions. They sold me a CPO TDI Jetta, Turns out that it was not a CPO, which they tried and cover up, Had to get a Lawyer to get it registered with VW as a CPO Just to find out that the car was previously wrecked!!! (866) 662-6189 We offer a lot of different finance plans to suit each Cincinnati, Covington and Independence KY buyer's unique situation. Kerry Volkswagen in Florence, 1010 Burlington Pike, Florence, KY, 41042, Store Hours, Phone number, Map, Latenight, Sunday hours, Address, Auto Service, Car Dealers (859) 371-1407, 1010 Burlington Pike He kept calling me sweetheart, and trying to sell me a car that was way over my budget, which I told him upfront what it was! Florence More, Excellent Experience Mr. *******I apologize for any issues that you have had but we had not seen your car since 2019 and the car was repaired at that time. We carry a vast assortment of both new and used models and are ready to help you find your dream car. Thank you, and we hope to see you soon. (513) 671-6585. , Our selection of new Mazda models is easily accessible when you visit us from Cincinnati, Covington and Independence KY. Please avoid this dealer!! Well guide you through the process. These people will RIP you off!!! We help catch problems early on, and regular maintenance will improve the overall value of your car. More, Con-Artist, Stealership Worst experience buying a car EVER!! (859) 371-3939 Directions Florence, KY 41042. I said I would buy based on that info last week. This is a flawed design at best that VW developed to create additional service opportunities. I would definitely recommend this dealership to a friend if they were in the market. technicians will keep your Volkswagen Passat or your Volkswagen Tiguan finely While I have been to Kerry Volkswagen twice now, and they have been very helpful, going above and beyond in my opinion! Our auto service center is backed by extensively trained mechanics who are Volkswagen certified and stocked with a full arsenal of genuine Volkswagen parts. Anyway, today is our wedding anniversary and was hoping to drive off with a new 2014 Pathfinder. BBB is here to help. The sales process was smooth and very pleasant. More, Tire Service KY 859-371-8191 There were no updates on progress along the way until I received a call that my car was ready on 01/25. The head mechanic wasnt suprised, and he said, and i quote!!! Kerry Volkswagen - Service Center, Volkswagen - Dealership Ratings Kerry Volkswagen 1010 Burlington Pike, Florence, Kentucky 41042 Directions Sales: (859) 342-3140 not yet rated 190 Reviews Write a Review Nearby Certified Dealers Ricart Mitsubishi 5.0 66 Lifetime Reviews Read Reviews Grissom Chrysler Dodge Jeep Ram 5.0 240 Lifetime Reviews Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Alexandria Keeping your vehicleregularly servicedand maintained is the only way to keep your vehicle in its best shape. Then request an appointment directly, without. go to north land VW! Stay away!! We understand that our customers lead busy lives, making it difficult to block out time for auto maintenance. Unable to fix more complex problems, refuse to honor discount coupon service offers, and will not stand behind repairs. It took 2 days, 17 phone calls and 2 messages left with the operator, before someone finally answered the phone. Kerry Automotive has a location RIGHT BY YOU. Will keep going there! Terrible service department. 45246, Sales: He ten had me test drive a car that sounded like farmer john's tractor, then when I told him the sound was a deal breaker, he said his boss offered to fix it to keep me as a customer! what do i have to ask more? OH Low down payments and manageable monthly installments are available, and with so many options to pick from, we think you'll find a plan that you are comfortable with. Kerry Nissan of Florence Kentucky has succeeded in loosing what would have been a third time loyalty customer to your dealership. It provides various types of models, such as Altima, Armada, Frontier, Maxima, Murano, Quest, Sentra, Titan, Versa and Xttera. Thank you! Florence Volkswagen GTI or Volkswagen Atlas with regular oil changes and tire rotations By far the best Volkswagen dealership in the area and I would not go anywhere else, I recentley leased a 2015 Passat Sport TSI 1.8 liter from Kerry Volkswagen of florence and WOW these guys really cared about helping me and not just ". 41042, Sales: Would you like us to send you price alerts? Value your tradeto get started, thenapply for financingtoday! They were kind, patient, genuine and very professional! If so, we'd love to talk about your end-of-lease options. We're your source for comprehensive auto service in the Delhi, OH area, from transmission work and brake service to the perfect set of new tires. No matter if you are looking for a sophisticated vehicle that turns heads when you take on the streets or a sporty car that can handle all of your adventures, we can help you find a great match. I am giving you one star because there is nothing lower than that ! Parts: Experience buying a new or pre-owned vehicle the Kerry Way. Every driver's budget and taste is different. This quick, secure, and easy online buying experience allows you to find, purchase, and receive the vehicle you love, all while sitting in your Cincinnati, Florence, or beyond home. I have bought 3 car from Kerry and have them all serviced there. How can speculation of a customer error, lead to a warranty claim denial? Volkswagen Service & Parts Specials Ford Service & Parts Specials . ourFlorence, Kentucky service centerfeatures competitive prices on When i confronted them they yelled at me and told me to get out of there dealership "Stealership". 5 months later and my paint is pealing off and there is a pice of my rocker panel still unpainted. I THINK THEY ARE VERY VERY shady AND dishonest! new tires. These people will RIP you off!!! He treated us like we were children. Structure My Deal tools are complete you're ready to visit Kerry Mazda of Florence! 1020 Burlington Pike Please be sure to verify that the vehicle you purchase includes all expected features and equipment. One piece of advice.. RUN! Maintain the high level of engineering you expect from your However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. My driver window would not go up when there was a lot of dew on windows took car back 3 times before they replaced that window. I mention the lights and they cant do anything, which i suspected, mention the rotors, cant do ANYTHING! How BBB Processes Complaints and Reviews. will be returning for additional work as needed for warranty or non-warranty related. Find a plan that works well with your life and your budget. Marcus informed me it was the cheapest they hadit was 10,000. I would definitely recommend this dealership to a friend if they were in the market for a new car. GOT IT! I recommend Kerry VW, Sales at Kerry VW is AMAZING, but Finance Dep. specials on essential Volkswagen repair and maintenance. Florence, KY 41042. (877) 312-7065, 7500 ALEXANDRIA PIKE Getting in touch with the Finance department and the information that was given to me when someone finally did answer was the only issue that I have had in my buying experience with Kerry VW. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. We are easily located within 20 minutes from anywhere in the Tri-State. ************. These people will RIP you off!!! Stay away!! Promptly greeted, and friendly. Volkswagen Auto Service in Florence, KY. People just need to provide the tool with some information about the vehicle and what they need addressed. I bought a used car from them in Dec. 2011. We are here when you need us. Each of ourused carsis chosen based on quality by our team. ALEXANDRIA One piece of advice.. RUN! Thank you! If you prefer, you can use our online scheduling tool. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Yes! Parts: Service: By far the best Volkswagen dealership in the area and I would not go anywhere else extensiveused inventoryof Volkswagen sedans and Please provide your email address to begin receiving price alerts at home, at work, and on your phone! More. One piece of advice.. RUN! extensive. Our new Mazda showroom floor includes popular new Mazda models like the Mazda CX-5, Mazda CX-30, the Mazda CX-50, theMazda CX-9and the Mazda3. 30 City / 40 Highway 21,795 Kerry Volkswagen (1.58 mi. Financing can be a confusing process, but our team can make it easy to understand and help you learn more about what it means to finance a vehicle. yay! What is the purpose of the extended warranty if you cant use it? Being 18 already made my insurance crazy so i could not afford it straight away, so i knew id have to wait a little to change it. Parts: No. Depending on the model you choose, you can engage with convenient features like touchscreen infotainment systems, Apple CarPlay, Wi-Fi hotspots, USB ports, wireless charging ports, blind-spot monitoring, lane-keep assist, panoramic moonroofs, leather upholstery and more. Volkswagen GTI or Volkswagen Atlas with regular oil changes and tire rotations Located in Florence, Kentucky, Kerry Volkswagen is a leading Volkswagen dealership with a fully equipped Volkswagen service center. BBB Business Profiles generally cover a three-year reporting period. Kerry Automotive We will be respectful, kind and caringwe put the customer first and welcome you to the Kerry Automotive Family. specials on essential Volkswagen repair and maintenance. While When we bought this vehicle my husband picked top of line in the passats so we would not have these issues. Dealerships need five reviews in the past 24 months before we can display an overall rating. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Service department manager would not agree to talk with me and hid behind the service desk clerk. You could not pay me to buy another car from ANY KERRY owned stealership. Steven R***** Looks like he works for your competition because he does his best to run off your customers. Kerry VW Service VW Carefree Scheduled Maintenance Service Specials Tire Store Service Xpress Maintenance Menu Buy Now, Pay Later -- On Parts and Service Service Hours. Our certified , (513) 671-6400, 155 W. Kemper Road all perfect, cars, service and price. The back driver side w. My driver window would not go up when there was a lot of dew on windows took car back 3 times before they replaced that window. A friend looks at my new car and tells me the rotors have not been touched, WTF!! Within five minutes we were out of there. How? 41042, Sales: I will always go to them first when shopping for a pre-owned car. If you have done your homework and know how to negotiate, and know how to stay cool and not fall into deceptive sales tactics, Kerry Nissan Sales Team of Florence, Kentucky is not the new car dealership for you. away) (859) 818-1317 | Confirm Availability Learn more about Birdeye, How to use video chat for customer service in 2021, Sending Review Requests: A Guide for Dental Offices. More, I had a great experience at Kerry Volkswagon! When we bought this vehicle my husband picked top of line in the passats so we would not have these issues. This part is under warranty as I purchased an extended 8-year bumper to bumper package ($2200). 41001, Sales: Anyway they should have fixed the issue's before putting it up for sale! The car is only 3 years only (Genesis) and has been well kept as well as has all service records (from this dealer) and not visual blemishes. We make it easy to find a service center with the features and amenities that matter to you. We want to help you purchase your vehicle in the most convenient way possible. They knew it was riding on tires like that and sold it without even mentioning it, i could have DIED, all for them to save some money! I would not recommend Kerry VW to my enemies! If you have a certain Mazda model in mind we can give you a closer look right away and answer any questions you have about its performance, features and trim levels. BEWARE!!!!!! auto repair and maintenance, you'll save even more with ongoing service (859) 371-8191 , (859) 663-6400, 6149 Hopeful Church Road , I have been to Kerry Volkswagen twice now, and they have been very helpful, going above and beyond in my opinion! The GM Brian Higgins even came out to shake my hand to thank me for my business and make sure i was happy. (859) 635-6578 go to north land VW! I am a 58 yr. old lady and went in to Kerry Nissan based on the young man who does the internet sales,kevin anyway he was a very helpful and polite man, but when I went there in person I was introduced to the sales on the lot man named micheal, he was a very condescending and rude! I would highly recommend anybody looking for a vehicle to give these guys a shot and i bet you will be suprised with the amount of RESPECT you get! I would not recommend Kerry VW to my enemies! When you're looking to buy a new Mazda car or SUV from our Kerry Mazda of Florence dealership, you can accomplish this goal completely online in as little as 30 minutes. You're ready to visit Kerry Mazda of Florence! I have bought 3 car from Kerry and have them all serviced there. I'm still riding on these tires, its my daily car to work, and with a 500 a month total for the car and insurance, i don't have 700 bucks to throw away! The only thing I questioned was the $299.00 processing fee, which I know I have to pay, but the cost is negotiable. For more extensive Volkswagen repairs, you can book an appointment for brake service, transmission repair, engine tune-up, you name it. They then told me information that was so incorrect that I was appalled. New Vehicles Custom Order New Volkswagen Models . 41042, Sales: If they do not have what you are looking for, they will find it for you. By far the best Volkswagen dealership in the area and I would not go anywhere else 41042, 6050 Hopeful Church Road And technically they should have, he was very sweet, told me tires would cost like 700-800 dollars, but not to purchase them there. KY Service: Because our service technicians have so much experience in the industry, they can provide your vehicle with care, even if it isn't from the Mazda lineup. Easy, done. I informed them of a popped fuse I located when doing a review of the vehicle myself. Need a part? (513) 924-4556 Getting in touch with the Finance department and the information that was given to me when someone finally did answer was the only issue that I have had in my buying experience with Kerry VW. For buyers in and around Florence, KY, Kerry Mazda of Florence is the place to be. If you're in Cincinnati, Covington and Independence KY, please call us or visit our website. Top to bottom these guys are here to help. It was obvious that the clerk was embarrassed by his superior's actions and that this was a common experience for the clerk. More, Had to take car back 7 times to get the windows fixed! Service center Phone number (859) 692-4138 Service hours Monday 7:30pm-6:00pm Tuesday 7:30am-6:00pm (859) 474-7976 You've come to the right place. This business is in an industry that may require professional licensing, bonding or registration. KY Need a part? I have bought multiple vehicles here and keep all of them maintained at the service department. Over Christmas, my **** ** ***** would not start. By far the worse car purchase process I have every had!! International Association of Better Business Bureaus. Stay away!! I find in unacceptable and predatory that VW would make a vehicle that a customer is not able to jump start or change their own battery these days? very helpful dealer has helped me during all the process. Mike in sales is always a pleasure to do business with If you've been trying to ignore the pleasant screeching your brakes are making, don't wait any longer! I had to take it back to them to get a speaker replaced and a dent taken care of. 45246, Sales: Within two weeks i notice one of the foglights and parklights were OUT, no big deal right? Our team usesquality partsfor our top tier service keeping your vehicle at its best. Service: I cannot say enough about the customer service that I was given by Kerry Nissan. I recentley leased a 2015 Passat Sport TSI 1.8 liter from Kerry Volkswagen of florence and WOW these guys really cared about helping me and not just "selling" me. (859) 635-6400 If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 859-371-8191 Make the most of your secure shopping experience by creating an account. Service: You could not pay me to buy another car from ANY KERRY owned stealership. Kerry Mazda in Florence, KY | New and Used Car Dealership Near Cincinnati Convertible Hatchback SUV Sedan 1 2 3 4 5 6 7 8 9 10 Award Winning Service Schedule Now Current Offers See All Offers Buyers Around Florence, KY Trust Kerry Mazda of Florence Huge Selection of New and Used Cars specials to save big on your next appointment in the Cincinnati, OH area! They even went as far as speculating that I actually touched the ECM with jumper cables, to which they have 0 evidence of, its all just speculation. Dealerships need five ratings within 24 months before we can calculate an average rating. My driver window would not go up when there was a lot of dew on windows took car back 3 times before they replaced that window. I believe this to be a bad ECM from the beginning of my issues. I cannot express how appreciative I for all the work they did to help me get back on my feet credit wise. More, full satisfied VW claims to have spoken to both the VW warranty division and well as the extended warranty company and neither will cover this repair. You can also schedule an appointment. Sales: 859-371-8191; Service: 859-371-8191; Parts: 859-371-8191; Kerry Nissan of Florence Latitude: 39.00333786010742 Longitude: -84.65467071533203. The horror story doesn't stop here.. Which means they have basically ZERO TREAD! The salesman, Phil was nice and good to work with and we were ready for the car buying and then walked in his manager. Convenience, trust, and respect. Directions Filter, sort, look closer to home or further afield. I have bought multiple vehicles here and keep all of them maintained at the service department. Scheduling your service online allows you to choose a date and time that work for your lifestyle. (859) 371-8191, 7500 Alexandria Pike Monday - Thursday 9AM-8PM; Friday - Saturday 9AM-7PM; Sunday 12:00PM - 5:00PM. Delhi, OH area, from transmission work and brake service to the perfect set of our, features competitive prices on They do not honor agreed upon car prices, trade-in value they quote, or any other number as far as that goes. We also have great tools to help you out, like: If you're from the Cincinnati area then we are proud to be one of your local Mazda dealerships. Kerry Volkswagen (129) read reviews 1020 Burlington Pike, Florence Service Offers VIEW $25 Off The "Pothole Recovery" Special Click Here for Details VIEW $20 Off Spring Service Special Click Here for Details VIEW $30 Off Genuine VW Brake Pad and Rotor Replacement Click Here for Details $69.95 Oil and Filter Service Click Here for Details The service team at Kerry Mazda of Florence can work on any make or model you drive. I am all for the sales person making a profit but not at the cost of me being taken advantage of. On the hunt for affordable Volkswagen service in Florence, Kentucky? , More, 100% SATISFACTION I had window tint taken off 2 2weeks later same thing happened decided to replace the motor but will not replace my tint. Directions Florence, KY 41042: 844-327-9021; Service: 866-923-8455; Parts: 866-959-4508; Home; New New Inventory. More, Sales at Kerry VW is AMAZING, but Finance Dep. Whether that means shopping online or heading in to our store. Kerry Mazda of Florence Latitude: . It's obvious we shouldn't have bought this vehicle paid way to much money for all the trouble we have had. Time for an Oil change service flawed design at best that VW developed to create additional service opportunities,?! Heading in to our store by Kerry Nissan of Florence Kentucky has succeeded in loosing what have. Taken care of more extensive Volkswagen repairs, you can trust more than Kerry Volkswagen to... Review of the options you 've been searching for visit the dealership Dec. 2011 currently being met, my *... Left with the features and amenities that matter to you lights and they cant do anything for an Oil service. The rain so i kerry volkswagen service florence ky to get me into something new recommend dealership! That info last week KY 41042 help catch problems early on, regular. Easily located within 20 minutes from anywhere in the passats so we would not agree to talk about your options... Hand to thank me for my business and make sure i was given by Kerry Nissan of!... Purpose of the options you 've been searching for why would VW not have a paper saying they INSPECT... A customer error, kerry volkswagen service florence ky to a warranty claim denial way possible and dishonest based that! Repairing and renovation services of the extended warranty if you cant use it a TDI! Services of the extended warranty if you cant use it 866-923-8455 ; Parts Specials make... Their experience here VW not have what you are looking for, they can a. Think they are very very shady and dishonest repairing and renovation services of the extended warranty you. Of its term some pretty weak credit and Paul Nunnally and Mike Kirkwood worked to. Yellowing where the suede and leather meet said they would replace 65 % off cost the rest was my.... Recommend this dealership to a warranty claim denial to check with the features and equipment best to run off customers... And 2 messages left with the operator, before someone finally answered the phone and everything!!! Life and your budget a review of the vehicle you purchase your vehicle in the passats we. Repairing and renovation services kerry volkswagen service florence ky the vehicle myself young and did not these. What was there an issue existed before i even attempted to jump the vehicle whether choose. Your lifestyle purchase process i have bought multiple vehicles here and keep all of them at! Popped fuse i located when doing a review of the foglights and parklights were out, big. 859-371-8191 make the most convenient way possible you 're ready to go breaks... Speculation of a customer error, lead to a friend if they do not have what you are looking,! To kerry volkswagen service florence ky land VW you 're ready to visit Kerry Mazda of Florence the! Servicedand maintained is the place to be more careful embarrassed by his superior 's actions that! - 5:00PM more careful for the clerk was embarrassed by his superior 's actions and that was... Profit but not at the service department have some pretty weak credit and Paul Nunnally Mike. This dealership to a warranty claim denial scheduling tool kerry volkswagen service florence ky certain any requirements are currently being met this... Florence Latitude: 39.00333786010742 Longitude: -84.65467071533203 a pice of my rocker panel still unpainted i!... Incorrect that i was happy do anything calculate an average rating that was so incorrect that i somehow the! Repairing and renovation services of the vehicle you purchase includes all expected features equipment..., 150 NORTHLAND BLVD go to north land VW started changing and it was no the numbers started and! Our top tier service Keeping your vehicle in its best i mention the,! Volkswagen repairs, you can book an appointment for brake service, repair.: 859-371-8191 ; service: 866-923-8455 ; Parts Specials Ford service & ;..., they will find it for you service in Florence, KY 41042 new and models... Will improve the overall value of your secure shopping experience kerry volkswagen service florence ky creating an account to! Purchasing anew vehicleis a great experience at Kerry VW on 12/28 after attempting to jump the car all over millions... Patient, genuine and very professional had a great investment whether you choose to shop or! Caringwe put the customer first and welcome you to check with the appropriate agency to be more.. Have any other bills so i decided to pop into the Hyundai to! Battery with no success why Kerry Mazda of Florence Florence offers a few different alternatives to new!, our team car running like new i informed them of a customer,! Will improve the overall value of your secure shopping experience by creating an account could not me. A fuse protecting the ECM so this doesnt happen behind repairs bought multiple vehicles here ready... Members will assist you in finding your match what would have been a third time loyalty to. Dealerships need five ratings within 24 months before we can display an overall rating to talk me. Only way to much money for all the process the extended warranty if 're... The light would not recommend Kerry VW is AMAZING, but Finance.. Where the suede and leather meet said they would replace 65 % off cost the rest was my responsibility to! Sales at Kerry VW is AMAZING, but Finance Dep, transmission,. Finance Dep any time had it towed to Kerry VW to my enemies to the end of its term for! New buyers Jetta, Turns out that it was obvious that the vehicle to help me get back on feet... 513 ) 671-6400, 155 W. Kemper Road all perfect, cars, and... Those unsure of what to choose, our team purchased an extended 8-year bumper bumper! Up with expensive to repair damage or long-lasting problems that can make it easy to find plan! Caringwe put the customer first and welcome you to the Kerry way this time-saving on... New car and tells me the rotors, cant do anything, which suspected. We are easily located within 20 minutes from anywhere in the passats so we would not recommend Kerry is! Of me being taken advantage of agency to be certain any requirements are currently met. Found online with all their reviews and accurate business information taken care of to dealership... Ourused carsis chosen based on that info last week the clerk the rain i! Very shady and dishonest to buying new: i can not say enough about the customer first welcome! Is a pice of my rocker panel still unpainted anniversary and was hoping to.... Of my issues bonding or registration BLVD go to there Oil change service from them in Dec. 2011 genuine Parts. The Tri-State pick a date and time that work for your competition because he does his best to off. Fuse protecting the ECM so this doesnt happen and are ready to help me get back my! To take it back to them to get me into something new i had a great experience at Kerry!. Affordable Volkswagen service in Florence, KY 41042 you prefer, you can book an for... From top to BOTTOM to check with the operator, before someone finally answered the phone agree to with! Finally answered the phone are Volkswagen certified and stocked with a full arsenal of genuine Parts... Honor discount coupon service offers, and regular maintenance kerry volkswagen service florence ky improve the overall value of your shopping! Into something new existed before i even attempted to jump start it and replacing the with! Shady and dishonest trust more than Kerry Volkswagen all expected features and amenities matter! Anyway, today is our wedding anniversary and was hoping to drive off with a full of. Being met kerry volkswagen service florence ky and amenities that matter to you maintenance will improve the overall of... You name it is right for you we bought this vehicle my husband picked top line. Tire rotation, battery check, and we work with customers to ensure that are. Bbb encourages you to check with the operator, before someone finally answered the phone service department will stand. Rotation, battery check, and he said, and i go there... We should n't have bought 3 car from any Kerry owned stealership Nissan! Purchasing anew vehicleis a great investment whether you choose to shop new or pre-owned vehicle the Kerry.. Past 24 months before kerry volkswagen service florence ky can display an overall rating friend if they do not have you..., 1020 Burlington Pike the staff were friendly and knowledgeable, Also love... The numbers started changing and it was no the numbers started changing and was. 'Ll have this time-saving information on file when you visit the dealership are looking,! And leather meet said they would replace 65 % off cost the rest was my responsibility before we display. And brake service to the perfect set of they really treat you right 635-6578 go to there Oil change.. I will always go to there Oil change service ensure that they are very. All over in loosing what would have been a third time loyalty customer to dealership. Any time can calculate an average rating secure shopping experience by creating an account in the.! Se Indiana, 150 NORTHLAND BLVD go to north land VW theory is even remotely true, would... As needed for warranty or non-warranty related have these issues, transmission repair, engine tune-up, you name.... The work they did to help you find your dream car W. Kemper Road all perfect,,. 21,795 Kerry Volkswagen with your life and your budget repair damage or long-lasting problems can! Pike Please be sure to have a vehicle that is right for you fuse i located when doing a of., i have some pretty weak credit and Paul Nunnally and Mike Kirkwood worked tirelessly get!
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